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What is involved in becoming a board certified surgeon?
In order to become board certified, veterinarians must complete a three-year residency program, meet specific training and caseload requirements, perform research and have their research published. This process is supervised by current ACVS Diplomates, which ensures consistency in training and adherence to high standards. Once the residency has been completed, and the candidate has passed an extensive examination, he or she earns the title of ACVS Diplomate.
What is a Registered Veterinary Technician (RVT)?
Veterinary Technicians are specifically trained professionals who work as an integral part of the veterinary medical team to provide humane quality animal health care. Their education provides them with the theory and practical skills essential to their career choice. Registered Veterinary Technician is a designated title in Ontario and may be used by only those technicians that have passed the RVT qualifying exam.
When do I first contact SRS?
You may contact our office to schedule an initial consultation once your veterinary has referred you to our services. The Surgical Referral Service is not a primary caregiver, but rather we operate strictly on a referral basis. Access to the Surgical Referral Service is through the referral of the attending veterinarian only.
What should I bring to the initial consult?
You will need to bring your pet, applicable x-rays, a copy of recent blood work, and any relevant documents from your attending veterinarian.
Why do I need to have a consultation appointment, when my veterinarian already diagnosed my pet and explained the procedure to me?
We need to gather information and confirm the diagnosis and most appropriate treatment for your pet by performing a physical exam and consultation with you. At the consultation we will answer any questions you may have concerning the procedure and discuss possible complications etc. A benefit of the consultation appointment is that it helps us to build a relationship with your pet, which often reduces your pet’s stress as he or she goes through the surgical procedure.
Who cares for my pet while at the hospital?
We have a team of four RVT's on staff who attend to our patients while in our care. We perform rounds with the staff from the London Veterinary Emergency Clinic who take care of our patients over night and on weekends when we are not here. If clients have concerns about a recovering pet following discharge from the hospital, calls made to the Emergency Clinic are directed to our on-call veterinary technician.
What can I expect in terms of post-operative care once my pet has been discharged?
A Registered Veterinary Technician (RVT) will review home care instructions with you, in detail; these instruction will have been personalized for your pet’s needs. At this time we encourage you to ask questions that may make your pet's transition home after surgery safe and happy.
Do you perform elective surgeries, such as spays and neuters?
No, we do not perform spays and neuters. Many surgical procedures are routinely performed by regular veterinarians and do not require the services of a specialist. We perform more specialized surgeries that are not routinely performed by a regular veterinarian.
What are my payment options?
We accept Visa, Mastercard, Debit and cash; we do not accept personal cheques. For major procedures, we require a 50% deposit at admission.
Can I use my pet health insurance to pay for my pet’s surgical procedures?
Yes, we routinely work with a number of pet insurance companies who cover the procedures we offer. Check with your insurance company to make sure it covers your pet’s procedure.
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